HOME DESTINATION HOTEL RESERVATIONS GALLERY EVENTS ABOUT US STAR★AWARDS/mychoice

WELCOME TO STAR AWARDS

MGM RESORTS OFFERS FAQs

Ameristar is happy to answer frequently asked questions about MGM Resorts offers. Click on a question below to view the answer.

Click here to contact us if you have any questions that are not addressed below.


  • What is Star Awards?
  • What is M life?
  • What will Star Awards members receive?
  • What will M life members receive?
  • What are the participating Las Vegas M life resorts?
  • Will there be other offers for other MGM casinos such as those in Detroit, Michigan, Tunica or Biloxi, MS?
  • How are M life Las Vegas offers determined?
  • How can I find out what my M life offers are?
  • Will I earn Star Awards tier credits for my M life play in Las Vegas?
  • Can I use my Star Awards points, comps and coupons at M life casinos while in Las Vegas?
  • Will I earn Star Awards points and comps while playing with my M life card in Las Vegas?
  • How do Star Awards tiers convert to M life tiers?
  • How do M life tiers convert to Star Awards tiers?
  • My Star Awards tier recently changed to a higher tier, how do I get my new M life benefits?
  • If I have a host at Ameristar, will I have access to a host while at M life casinos in Las Vegas?
  • My personalized offer says it is valid through a specific date, is that when I need to rsvp by or when I need to complete my trip by?
  • When I take advantage of an offer from Ameristar or Cactus Petes for M life casinos in Las Vegas, do I need to bring the offer and my Star Awards card?
  • If I receive a FREEPLAY® offer as part of my personalized M life offer, do I have to stay in a M life hotel to redeem the FREEPLAY® offer?
  • Where is the M life FREEPLAY® offer valid?
  • If I have an issue during my stay as part of the M life offer while in Las Vegas, who can I contact?
  • How long is the M life – Star Awards program available?
  • What is Star Awards?

    • Star Awards is the Ameristar & Cactus Petes player loyalty program. Members receive benefits including earning points, which are redeemable for cash back as well as comps based upon rated play.


    What is M life?

    • M life is the MGM Resorts International’s player loyalty program. Members receive benefits based upon their play.
    • Currently the following MGM Las Vegas casinos participate in the program: ARIA, Bellagio, MGM Grand, Mandalay Bay, The Mirage, Monte Carlo, Luxor, New York-New York and Excalibur.
    • Guests can find more information on MGM Resorts by visiting MGMresorts.com. For more information on M life, you can visit mlife.com.


    What will Star Awards members receive?

    • Based upon your Star Awards tier and daily level of play, you may receive several offers annually, which can include free rooms or discounted hotel rates and possibly casino FREEPLAY® at MGM Resorts properties in Las Vegas.
    • You will also earn Star Awards tier credits based upon your M life play in Las Vegas (after you activate your account at the M life booth).
    • Star Awards Premier members and above will receive an initial upgraded M life tier status.
    • Once signed up for M life, you will enjoy all the benefits afforded to M life members including earning FREEPLAY®, additional comps, etc. based upon your M life play while in Las Vegas.


    What will M life members receive?

    • Based upon your M life tier and daily level of play, you may receive a welcome offer to visit Ameristar or Cactus Petes, which can include free rooms or discounted hotel rates and possibly cash and food offers at Ameristar or Cactus Petes.
    • M life Pearl members and above will receive an initial upgraded Star Awards tier status, and for more information see a Star Awards representative.
    • Once signed up for Star Awards, you will enjoy all the benefits afforded to Star Awards members including earning cash back, comps, etc. based upon your Star Awards play at Ameristar or Cactus Petes.


    What are the participating Las Vegas M life resorts?

    • MGM Resorts properties in Las Vegas include: ARIA, Bellagio, MGM Grand, Mandalay Bay, Mirage, Monte Carlo, Luxor, New York-New York and Excalibur.


    Will there be other offers for other MGM casinos such as those in Detroit, Michigan, Tunica or Biloxi, MS?

    • At this time the program is limited to participation at M life casinos only in Las Vegas, Nevada.


    How are M life Las Vegas offers determined?

    • Based upon your rated play at your home Ameristar or Cactus Petes location, you will receive exclusive offers to MGM Resorts properties in Las Vegas. Your Star Awards tier level and daily level of play determine the type of Las Vegas offers you will receive.


    How can I find out what my M life offers are?

    • You can view your offers in several ways: at the Star Awards/promotional kiosks in the casino or by logging into your Star Awards account at ameristar.com or through the Ameristar IPhone©/Android© app.
    • Some members, but not all, will even receive a joint mailing or email from Ameristar or Cactus Petes, and MGM notifying them of their offer.


    Will I earn Star Awards tier credits for my M life play in Las Vegas?

    • Yes. You will earn Star Awards Las Vegas tier credits for your rated M life casino play in Las Vegas.
    • To receive Star Awards Las Vegas tier credits for your play at a M life casino, you must sign up for a M life card and visit the M life booth to initially request to receive Star Awards Las Vegas tier credits. Once you have requested to receive Star Awards Las Vegas tier credits, you will not have to re-enroll at other Las Vegas M life casinos.
    • You will earn Star Awards Las Vegas tier credits at the rate you would earn for your play at Ameristar or Cactus Petes.
    • Star Awards Las Vegas tier credits count toward your Star Awards tier but are not redeemable for cash, comps or other benefits.
    • You will begin earning Star Awards Las Vegas tier credits after requesting to receive Star Awards Las Vegas tier credits for M life play after March 15, 2012.
    • Star Awards Las Vegas tier credits will be awarded to only one of your personal Star Awards accounts (the account in which you have the most rated play within the last 12 months).
    • Star Awards Las Vegas tier credits will be added to your Star Awards account in about six weeks after your last rating at a M life Las Vegas casino.


    Can I use my Star Awards points, comps and coupons at M life casinos while in Las Vegas?

    • No. Star Awards points and comps are only redeemable at Ameristar or Cactus Petes. Your Ameristar coupons are also redeemable only at the Ameristar, and your Cactus Petes coupons are also redeemable only at your home Ameristar or Cactus Petes location.
    • By using your M life card for play at M life Las Vegas casinos, you will earn benefits under the M life program.


    Will I earn Star Awards points and comps while playing with my M life card in Las Vegas?

    • No, you will only earn Star Awards points and comps while playing at your home Ameristar or Cactus Petes location.
    • However, your play at any MGM Resorts property in Las Vegas will count towards your tier status at your home Ameristar or Cactus Petes location.


    How do Star Awards tiers convert to M life tiers?

    • Star Awards members will receive similar tier level benefits in the M life program

    Star Awards Tier

    Red Premier Elite Star Club ACE

    M life Tier

    M life Sapphire M life Pearl M life Pearl M life Gold M life Gold


    How do M life tiers convert to Star Awards tiers?

    • M life members will receive similar tier level benefits in the Star Awards program

    M life Tier

    Sapphire Pearl Gold Platinum NOIR

    Star Awards Tier

    Red Premier Premier Elite Elite


    My Star Awards tier recently changed to a higher tier, how do I get my new M life benefits?

    • If your Star Awards tier recently changed, please show your Star Awards card to the M life booth to receive your appropriate M life tier benefits.


    If I have a host at Ameristar, will I have access to a host while at M life casinos in Las Vegas?

    • The M life booth is there to assist you with all your needs while in Las Vegas.  


    My personalized offer says it is valid through a specific date, is that when I need to rsvp by or when I need to complete my trip by?

    • The offer must be reserved and trip completed by the end of the validity date.
    • For example, if the offer expires on October 31, 2012 the offer components including the hotel stay must be redeemed and completed by October 31, 2012.


    When I take advantage of an offer from Ameristar or Cactus Petes for M life casinos in Las Vegas, do I need to bring the offer and my Star Awards card?

    • It is highly encouraged that you bring your M life Las Vegas offer and your valid Star Awards card with you when you take advantage of any M life Las Vegas offer. This will save you time, insure that all your information is accurate and you receive the appropriate M life offer and benefits.


    If I receive a FREEPLAY® offer as part of my personalized M life offer, do I have to stay in a M life hotel to redeem the FREEPLAY® offer?

    • Yes. The personalized FREEPLAY® offers you receive from M life casinos are viewed as an offer package and will only be activated if you are staying at a M life hotel and the room reservation was made in advance.


    Where is the M life FREEPLAY® offer valid?

    • M life FREEPLAY can be redeemed at any M life casino in Las Vegas during the validity period.


    If I have an issue during my stay as part of the M life offer while in Las Vegas, who can I contact?

    • Ameristar and Cactus Petes have selected MGM for their exceptional casinos and dedication to their Guests. While we fully expect you will have an exceptional experience, if during your stay you do require assistance, please visit the M life booth.


    How long is the M life – Star Awards program available?

    • The Ameristar and M life relationship will continue until further notice. Any personalized offers received from the Star Awards - M life affiliation will be honored through the offer validity period.